You are in Northern Ireland and the person doing this is in South Africa. You report at home, and at the same time trigger action where they actually are.
999 (also 112 works across the UK/EU and routes to the same emergency operator). Use when a crime is in progress, there is an immediate threat to life or safety, or a suspect is nearby.
Most people here are not in an active emergency. To start an official record, use the non-emergency steps below.
Keep doing everything below in Northern Ireland. At the same time, the fastest leverage often sits in South Africa, where the person actually is.
The fastest live protection/unmasking lever against a locally-located perpetrator is the Protection from Harassment Act. A South African magistrate's court can, under s.4, direct a South African electronic communications service provider to FURNISH the unknown harasser's name, identity number and address - identifying an SA-based harasser without any extradition - and then issue an interim and final protection order (s.10), breach of which is a crime (up to 5 years, s.18(1)(a)). This means a victim does NOT need extradition to get relief: the SA courts act directly against SA-based persons and SA-licensed service providers. IMPORTANT CORRECTION: the Cybercrimes Act s.20 takedown order and s.21 unmasking direction are NOT yet in operation (Part VI of Chapter 2 has not been commenced as of 2026), so there is currently no operative Cybercrimes Act statutory takedown order; content removal goes through the protection-order conditions plus direct reporting to the platform/host. A foreign victim typically needs a local contact (e.g. SA-based counsel, or coordination via SAPS once a docket exists) to drive the magistrate's-court application, since these orders are made by SA courts against SA-licensed providers.
When the perpetrator is located in South Africa and the victim is abroad, the inbound police-to-police route runs through INTERPOL NCB Pretoria. A foreign victim reports to their OWN national police, who route a request through their INTERPOL National Central Bureau to NCB Pretoria (which sits inside SAPS Crime Intelligence). NCB Pretoria is the channel for international investigations requiring SAPS cooperation and triggers SAPS action against a South Africa-based suspect. For formal evidence-gathering and execution, requests run as Mutual Legal Assistance under the International Cooperation in Criminal Matters Act 75 of 1996, with the South African Department of Justice & Constitutional Development as the Central Authority; dual criminality is not a strict requirement for incoming requests. NOTE: the Cybercrimes Act's 's.52 designated point of contact' and the Chapter 5 mutual-assistance provisions (ss.46-52) are enacted but NOT yet in force as of 2026, so they cannot currently be relied on - use INTERPOL NCB Pretoria and the 1996 MLA Act.
For US-nexus matters the FBI maintains a Legal Attache (Legat) office at the U.S. Embassy in Pretoria; confirm current contact details with the U.S. Embassy Pretoria.
File a non-emergency report, and do the single most important thing: get your report / reference / occurrence number. That number is the key that unlocks platforms, prosecutors, employers and protective orders.
The primary way to START AN OFFICIAL PAPER TRAIL for non-emergency online harassment, stalking, threats, etc. Available 24/7. Select the incident type (e.g. report a crime, hate crime, anti-social behaviour), enter details and evidence, and you receive a confirmation/record with an incident number. PSNI has taken tens of thousands of reports through this channel since September 2023 (roughly 36,874 online reports between 1 Sep 2023 and 17 Jan 2025). Pair it with the 'My PSNI' portal victim-update facility to track the investigation. Keep the reference number for follow-up and escalation.
Call 101 to report a non-emergency crime or incident and create an official occurrence/record with a reference number. Use when you want to speak to an operator, the matter is not an emergency, and you want it logged. For hate crime, callers are directed to '101 option 2'. Always use 999 instead if there is an immediate threat.
If the harassment is motivated by hostility to a protected characteristic, you can use the True Vision online reporting form, which is sent immediately to PSNI and generates a police record. Run by the National Police Chiefs' Council. Useful as an alternative intake that still lands with PSNI.
File here in addition to, not instead of, your local police report.
INTAKE / TRIAGE, NOT a police force. National reporting centre for fraud and cyber crime for England, Wales AND Northern Ireland (Scotland uses Police Scotland 101 instead). Reports are assessed by the National Fraud Intelligence Bureau (run by the City of London Police) and, where there are viable leads, disseminated to the relevant local force (PSNI in NI) for investigation. It does not investigate cases itself. Use it specifically for fraud, identity fraud, scams, hacking/computer misuse, and extortion involving money. A live cyber attack in progress should be reported by phone immediately. Report Fraud went live on 4 December 2025 (replacing Action Fraud), with Action Fraud traffic redirecting over the following months and full public launch in January 2026; the phone number is unchanged from Action Fraud.
Investigates the most serious, organised and cross-border cyber crime across the whole UK including Northern Ireland; it is the UK's lead agency against serious and organised crime, including cybercrime that crosses regional or international borders. The public does not normally report individual harassment cases directly to the NCA (those go to PSNI / Report Fraud); the NCA takes the high-harm, organised, or cross-border cases. It also hosts the UK's international liaison capability.
PSNI's specialist unit. Its public-facing 'Cyber Protect/Prevent' function focuses on prevention, awareness and supporting SMEs, charities and individuals; investigation of cyber-enabled crimes (online harassment, stalking, threats) is carried out through PSNI's normal crime-investigation route after you report via 101 / 999 / the online portal. Treat it as the in-force specialist resource behind a PSNI report, not a separate public intake.
This page covers the cross-border part. For the full Northern Ireland guide, the exact offences to name with official statute links, and the escalation ladder, see Reporting online harassment in Northern Ireland →