Step-by-step, source-backed guidance: where to file, the exact offences to name, and how to escalate until your case is assigned.
999 (also 112 works across the UK/EU and routes to the same emergency operator). Use when a crime is in progress, there is an immediate threat to life or safety, or a suspect is nearby.
Most people here are not in an active emergency. To start an official record, use the non-emergency steps below.
File a non-emergency report, and do the single most important thing: get your report / reference / occurrence number. That number is the key that unlocks platforms, prosecutors, employers and protective orders.
The primary way to START AN OFFICIAL PAPER TRAIL for non-emergency online harassment, stalking, threats, etc. Available 24/7. Select the incident type (e.g. report a crime, hate crime, anti-social behaviour), enter details and evidence, and you receive a confirmation/record with an incident number. PSNI has taken tens of thousands of reports through this channel since September 2023 (roughly 36,874 online reports between 1 Sep 2023 and 17 Jan 2025). Pair it with the 'My PSNI' portal victim-update facility to track the investigation. Keep the reference number for follow-up and escalation.
Call 101 to report a non-emergency crime or incident and create an official occurrence/record with a reference number. Use when you want to speak to an operator, the matter is not an emergency, and you want it logged. For hate crime, callers are directed to '101 option 2'. Always use 999 instead if there is an immediate threat.
If the harassment is motivated by hostility to a protected characteristic, you can use the True Vision online reporting form, which is sent immediately to PSNI and generates a police record. Run by the National Police Chiefs' Council. Useful as an alternative intake that still lands with PSNI.
File here in addition to, not instead of, your local police report.
INTAKE / TRIAGE, NOT a police force. National reporting centre for fraud and cyber crime for England, Wales AND Northern Ireland (Scotland uses Police Scotland 101 instead). Reports are assessed by the National Fraud Intelligence Bureau (run by the City of London Police) and, where there are viable leads, disseminated to the relevant local force (PSNI in NI) for investigation. It does not investigate cases itself. Use it specifically for fraud, identity fraud, scams, hacking/computer misuse, and extortion involving money. A live cyber attack in progress should be reported by phone immediately. Report Fraud went live on 4 December 2025 (replacing Action Fraud), with Action Fraud traffic redirecting over the following months and full public launch in January 2026; the phone number is unchanged from Action Fraud.
Investigates the most serious, organised and cross-border cyber crime across the whole UK including Northern Ireland; it is the UK's lead agency against serious and organised crime, including cybercrime that crosses regional or international borders. The public does not normally report individual harassment cases directly to the NCA (those go to PSNI / Report Fraud); the NCA takes the high-harm, organised, or cross-border cases. It also hosts the UK's international liaison capability.
PSNI's specialist unit. Its public-facing 'Cyber Protect/Prevent' function focuses on prevention, awareness and supporting SMEs, charities and individuals; investigation of cyber-enabled crimes (online harassment, stalking, threats) is carried out through PSNI's normal crime-investigation route after you report via 101 / 999 / the online portal. Treat it as the in-force specialist resource behind a PSNI report, not a separate public intake.
Use the right words. Lead with threats, stalking and doxxing, not “someone is being mean.” Tap any offence for the full elements and the official source.
No standalone doxxing offence in Northern Ireland. Publishing a victim's private/identifying details to intimidate is prosecuted indirectly: as criminal harassment (Protection from Harassment (NI) Order 1997, Art. 4) or stalking (Protection from Stalking Act (NI) 2022) where it forms part of a course of conduct; as a threatening, false or grossly offensive communication (Online Safety Act 2023 ss.181/179; Communications Act 2003 s.127); and, for the unlawful obtaining or disclosure of personal data, as a Data Protection Act 2018 s.170 offence enforced by the Information Commissioner's Office (ICO, https://ico.org.uk). Doxxing intended to incite others to harass/attack the victim strengthens a harassment/stalking case. Confidence: medium (no single primary source defines 'doxxing'; this reflects how the existing offences are applied).
One-party consent (you may record your own calls for personal use)
Source ↗You are entitled to be heard. Work up this ladder until your case is assigned.