You are in the United States and the person doing this is in South Africa. You report at home, and at the same time trigger action where they actually are.
911 (police, fire, medical). Use 911 for any immediate physical danger: in-person threats, someone at your door, a credible imminent death threat, or "swatting"/active emergency. Text-to-911 is available in many but not all areas; if it fails, call. For NON-emergencies (to start a paper trail), do NOT use 911. Many areas also have 311 for non-emergency municipal services, but that is not a guaranteed police-report line.
Most people here are not in an active emergency. To start an official record, use the non-emergency steps below.
Keep doing everything below in the United States. At the same time, the fastest leverage often sits in South Africa, where the person actually is.
The fastest live protection/unmasking lever against a locally-located perpetrator is the Protection from Harassment Act. A South African magistrate's court can, under s.4, direct a South African electronic communications service provider to FURNISH the unknown harasser's name, identity number and address - identifying an SA-based harasser without any extradition - and then issue an interim and final protection order (s.10), breach of which is a crime (up to 5 years, s.18(1)(a)). This means a victim does NOT need extradition to get relief: the SA courts act directly against SA-based persons and SA-licensed service providers. IMPORTANT CORRECTION: the Cybercrimes Act s.20 takedown order and s.21 unmasking direction are NOT yet in operation (Part VI of Chapter 2 has not been commenced as of 2026), so there is currently no operative Cybercrimes Act statutory takedown order; content removal goes through the protection-order conditions plus direct reporting to the platform/host. A foreign victim typically needs a local contact (e.g. SA-based counsel, or coordination via SAPS once a docket exists) to drive the magistrate's-court application, since these orders are made by SA courts against SA-licensed providers.
When the perpetrator is located in South Africa and the victim is abroad, the inbound police-to-police route runs through INTERPOL NCB Pretoria. A foreign victim reports to their OWN national police, who route a request through their INTERPOL National Central Bureau to NCB Pretoria (which sits inside SAPS Crime Intelligence). NCB Pretoria is the channel for international investigations requiring SAPS cooperation and triggers SAPS action against a South Africa-based suspect. For formal evidence-gathering and execution, requests run as Mutual Legal Assistance under the International Cooperation in Criminal Matters Act 75 of 1996, with the South African Department of Justice & Constitutional Development as the Central Authority; dual criminality is not a strict requirement for incoming requests. NOTE: the Cybercrimes Act's 's.52 designated point of contact' and the Chapter 5 mutual-assistance provisions (ss.46-52) are enacted but NOT yet in force as of 2026, so they cannot currently be relied on - use INTERPOL NCB Pretoria and the 1996 MLA Act.
For US-nexus matters the FBI maintains a Legal Attache (Legat) office at the U.S. Embassy in Pretoria; confirm current contact details with the U.S. Embassy Pretoria.
File a non-emergency report, and do the single most important thing: get your report / reference / occurrence number. That number is the key that unlocks platforms, prosecutors, employers and protective orders.
Call the non-emergency line or use the online portal to file a report documenting each incident (dates, screenshots, URLs, usernames, the offender's identity if known). Ask for the report/case number and a copy of the report. If the conduct crosses state lines (most online cases), say so; the department may coordinate with the FBI. Keep your own evidence log too.
Official U.S. government page that directs victims to local police for most crimes and to the correct federal agency for cyber/identity crimes. It directs victims to search for the local law enforcement agency where the crime occurred and to FBI channels for internet crime and hate crimes. Use it to confirm which channel fits your situation.
Submit a tip describing interstate threats, cyberstalking, or doxxing. Every tip is reviewed by FBI personnel and routed to the appropriate field office or partner. This is an intake/referral channel, not a guaranteed investigation, and you generally will not get case-by-case feedback.
For identity theft / impersonation involving misuse of your personal or financial identity: file at IdentityTheft.gov to generate an FTC Identity Theft Report and a personalized recovery plan. Many police departments ask for the FTC report before/with taking a local police report; bring both together. The FTC report is itself treated as an official report for credit bureaus and most companies.
File here in addition to, not instead of, your local police report.
The FBI-run central national intake hub for cyber-enabled crime, including cyberstalking, online threats, extortion/sextortion, and online fraud. IC3 does NOT investigate complaints itself; it analyzes submissions and may refer them to federal, state, local, or international law enforcement for possible investigation. Complainants generally do not receive case-by-case updates. File even if unsure it qualifies, and file in addition to (not instead of) a local police report.
Lead federal investigative agency for interstate cyberstalking, interstate threats, extortion, and doxxing of federally protected persons. Unlike IC3, FBI field offices can open and conduct investigations. Tips via tips.fbi.gov are reviewed and routed; you can also contact your nearest field office directly.
Federal one-stop intake and recovery system for identity theft and impersonation that misuses your identity. Generates an official FTC Identity Theft Report and recovery plan. The FTC does not prosecute individual cases but feeds reports into the Consumer Sentinel database used by law enforcement.
This page covers the cross-border part. For the full the United States guide, the exact offences to name with official statute links, and the escalation ladder, see Reporting online harassment in the United States →