You are in Scotland and the person doing this is in South Africa. You report at home, and at the same time trigger action where they actually are.
999 (112 also works across the UK/EU). Use 999 if a crime is happening now, there is a threat to life, violence is being used or threatened, or a suspect is nearby. Textphone users dial 18000; an emergency-SMS service (register first by texting "register" to 999) is available for those who cannot make a voice call.
Most people here are not in an active emergency. To start an official record, use the non-emergency steps below.
Keep doing everything below in Scotland. At the same time, the fastest leverage often sits in South Africa, where the person actually is.
The fastest live protection/unmasking lever against a locally-located perpetrator is the Protection from Harassment Act. A South African magistrate's court can, under s.4, direct a South African electronic communications service provider to FURNISH the unknown harasser's name, identity number and address - identifying an SA-based harasser without any extradition - and then issue an interim and final protection order (s.10), breach of which is a crime (up to 5 years, s.18(1)(a)). This means a victim does NOT need extradition to get relief: the SA courts act directly against SA-based persons and SA-licensed service providers. IMPORTANT CORRECTION: the Cybercrimes Act s.20 takedown order and s.21 unmasking direction are NOT yet in operation (Part VI of Chapter 2 has not been commenced as of 2026), so there is currently no operative Cybercrimes Act statutory takedown order; content removal goes through the protection-order conditions plus direct reporting to the platform/host. A foreign victim typically needs a local contact (e.g. SA-based counsel, or coordination via SAPS once a docket exists) to drive the magistrate's-court application, since these orders are made by SA courts against SA-licensed providers.
When the perpetrator is located in South Africa and the victim is abroad, the inbound police-to-police route runs through INTERPOL NCB Pretoria. A foreign victim reports to their OWN national police, who route a request through their INTERPOL National Central Bureau to NCB Pretoria (which sits inside SAPS Crime Intelligence). NCB Pretoria is the channel for international investigations requiring SAPS cooperation and triggers SAPS action against a South Africa-based suspect. For formal evidence-gathering and execution, requests run as Mutual Legal Assistance under the International Cooperation in Criminal Matters Act 75 of 1996, with the South African Department of Justice & Constitutional Development as the Central Authority; dual criminality is not a strict requirement for incoming requests. NOTE: the Cybercrimes Act's 's.52 designated point of contact' and the Chapter 5 mutual-assistance provisions (ss.46-52) are enacted but NOT yet in force as of 2026, so they cannot currently be relied on - use INTERPOL NCB Pretoria and the 1996 MLA Act.
For US-nexus matters the FBI maintains a Legal Attache (Legat) office at the U.S. Embassy in Pretoria; confirm current contact details with the U.S. Embassy Pretoria.
File a non-emergency report, and do the single most important thing: get your report / reference / occurrence number. That number is the key that unlocks platforms, prosecutors, employers and protective orders.
Call 101 to report a crime that does not need an emergency response, to speak to your local officer, or for advice on whether online behaviour is a crime. Ask the call handler to RECORD the report and to give you the crime reference / incident number, and write it down. The crime reference number is your official paper-trail anchor for follow-up and insurance.
Use ONLY for non-urgent matters; the form is reviewed and progressed in slow time by the relevant department. Complete all detail fields (dates, times, accounts/URLs, evidence held). This starts an official record. Do not use the online form if you need police urgently; dial 999 or 101. Keep screenshots of submission.
Attend in person to make a statement; request the crime/incident reference number before you leave.
File here in addition to, not instead of, your local police report.
Primary investigator and intake for cybercrime, online harassment, online fraud and online harm in Scotland. IMPORTANT: unlike the rest of the UK, fraud and cybercrime in Scotland are reported directly to Police Scotland on 101, NOT to the England/Wales/NI national fraud portal. Police Scotland records and investigates the report.
Signposting / advice hub only. Does NOT investigate. It directs individuals to the correct body: Police Scotland (101/999) for cybercrime and fraud; NCSC for cyber-security incidents and phishing; ICO for data breaches. Useful for figuring out where to report, not a substitute for a police report.
UK-wide technical body. Intake/triage for cyber-security incidents and scams; does not handle individual harassment. Suspicious emails: forward to report@phishing.gov.uk; suspicious texts: forward to 7726; scam websites and incident reporting via its portal. Refers/handles at a national-infrastructure level; not a personal-harassment investigator.
UK data-protection regulator. Relevant to doxxing where personal data was unlawfully obtained/disclosed (Data Protection Act 2018 s.170). Intakes data-protection complaints and can investigate/enforce, but is a regulator, not a criminal police force; serious criminal doxxing should still go to Police Scotland. Helpline Mon-Fri 9am-5pm.
NOT for Scotland. The national fraud and cyber-crime reporting service for England, Wales and Northern Ireland, run by City of London Police. It replaced Action Fraud: the service went live on 4 December 2025, with old Action Fraud traffic redirecting to it over the following months and full public launch in January 2026. A Scottish victim should NOT use it; report fraud/cybercrime to Police Scotland on 101. Listed here only to correct a common misdirection. Phone number 0300 123 2040 is unchanged from Action Fraud.
This page covers the cross-border part. For the full Scotland guide, the exact offences to name with official statute links, and the escalation ladder, see Reporting online harassment in Scotland →