You are in New Zealand and the person doing this is in South Africa. You report at home, and at the same time trigger action where they actually are.
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Most people here are not in an active emergency. To start an official record, use the non-emergency steps below.
Keep doing everything below in New Zealand. At the same time, the fastest leverage often sits in South Africa, where the person actually is.
The fastest live protection/unmasking lever against a locally-located perpetrator is the Protection from Harassment Act. A South African magistrate's court can, under s.4, direct a South African electronic communications service provider to FURNISH the unknown harasser's name, identity number and address - identifying an SA-based harasser without any extradition - and then issue an interim and final protection order (s.10), breach of which is a crime (up to 5 years, s.18(1)(a)). This means a victim does NOT need extradition to get relief: the SA courts act directly against SA-based persons and SA-licensed service providers. IMPORTANT CORRECTION: the Cybercrimes Act s.20 takedown order and s.21 unmasking direction are NOT yet in operation (Part VI of Chapter 2 has not been commenced as of 2026), so there is currently no operative Cybercrimes Act statutory takedown order; content removal goes through the protection-order conditions plus direct reporting to the platform/host. A foreign victim typically needs a local contact (e.g. SA-based counsel, or coordination via SAPS once a docket exists) to drive the magistrate's-court application, since these orders are made by SA courts against SA-licensed providers.
When the perpetrator is located in South Africa and the victim is abroad, the inbound police-to-police route runs through INTERPOL NCB Pretoria. A foreign victim reports to their OWN national police, who route a request through their INTERPOL National Central Bureau to NCB Pretoria (which sits inside SAPS Crime Intelligence). NCB Pretoria is the channel for international investigations requiring SAPS cooperation and triggers SAPS action against a South Africa-based suspect. For formal evidence-gathering and execution, requests run as Mutual Legal Assistance under the International Cooperation in Criminal Matters Act 75 of 1996, with the South African Department of Justice & Constitutional Development as the Central Authority; dual criminality is not a strict requirement for incoming requests. NOTE: the Cybercrimes Act's 's.52 designated point of contact' and the Chapter 5 mutual-assistance provisions (ss.46-52) are enacted but NOT yet in force as of 2026, so they cannot currently be relied on - use INTERPOL NCB Pretoria and the 1996 MLA Act.
For US-nexus matters the FBI maintains a Legal Attache (Legat) office at the U.S. Embassy in Pretoria; confirm current contact details with the U.S. Embassy Pretoria.
File a non-emergency report, and do the single most important thing: get your report / reference / occurrence number. That number is the key that unlocks platforms, prosecutors, employers and protective orders.
Use the online form at 105.police.govt.nz to report any non-emergency crime or incident (harassment, threats received in writing, stalking, impersonation, etc.). It generates an official Police record. You can return to 105.police.govt.nz to update the report, add evidence (photos/documents), or get a reference. For online harassment, capture and preserve evidence (screenshots, URLs, message headers) BEFORE anything is taken down, since Police and Netsafe need the content as evidence.
Call 105, answered 24/7 by Police staff, to report a non-emergency or get advice. Produces an official record. Use when no one is injured or in danger, there is no serious risk to people or property, and the crime is not still happening. (Verbatim from police.govt.nz: 'you can call us on 105 (Ten-Five) 24/7'.)
Police victim-advice page for stalking and harassment, with reporting options and guidance.
Anonymous reporting of crime or information. Does not give you a personal occurrence reference the way a 105 report does; use 105 to start your own paper trail.
File here in addition to, not instead of, your local police report.
The statutory Approved Agency under the Harmful Digital Communications Act 2015. It is an intake and civil dispute-resolution body, not an enforcement agency: it receives, assesses and investigates complaints about online harm and tries to resolve them by advice, negotiation, mediation and persuasion. If it cannot resolve a complaint it issues a written summary you use to apply to the District Court for a takedown or cease-conduct order. Netsafe cannot lay criminal charges; serious threats and criminal matters go to Police. It is the gateway the civil HDCA court process generally requires you to go through first. The human helpline runs 9am to 6pm Mon to Fri; online reporting can be submitted any time.
National point for reporting cyber security incidents and online scams/fraud for individuals and organisations. An intake, triage, advice and referral body, not a law-enforcement investigator. It records incident details, provides advice, analyses trends, and, with your consent, refers reports to partner agencies including NZ Police, the Department of Internal Affairs, banks and telcos. 2026 change: CERT NZ has been fully merged into NCSC; the CERT NZ brand, website and old 0800 CERT NZ number are retired. For an actual criminal investigation you must also report to NZ Police (111/105). Individual reporting deep-link confirmed as ncsc.govt.nz/report/business-and-individuals/.
If Netsafe cannot resolve an online-harm complaint, the District Court can make civil orders (takedown, cease publication, correction, right of reply, identity disclosure) where there is a serious, threatened serious, or repeated breach of one or more of the Act's 10 communication principles. Intended to be speedy, efficient and relatively cheap.
This page covers the cross-border part. For the full New Zealand guide, the exact offences to name with official statute links, and the escalation ladder, see Reporting online harassment in New Zealand →