You are in New Zealand and the person doing this is in Australia. You report at home, and at the same time trigger action where they actually are.
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Most people here are not in an active emergency. To start an official record, use the non-emergency steps below.
Keep doing everything below in New Zealand. At the same time, the fastest leverage often sits in Australia, where the person actually is.
The fastest protection lever against a perpetrator located in Australia is the eSafety Commissioner's civil removal scheme under the Online Safety Act 2021. eSafety can issue REMOVAL NOTICES to platforms and end-users under the Adult Cyber Abuse Scheme (18+), the Image-Based Abuse Scheme, the Cyberbullying Scheme (under-18) and the Online Content Scheme; non-compliant services can face civil penalties of up to 500 penalty units. For most schemes the victim must first report to the platform or service, then lodge at https://www.esafety.gov.au/report. This is a civil takedown route that runs alongside, and does not replace, a criminal police report. Note the deliberately high 'serious harm' threshold for the Adult Cyber Abuse Scheme. In parallel, where the victim fears ongoing harm, an Apprehended Violence Order (AVO) / personal safety intervention order can be sought against a locally-located perpetrator via the local court or police.
When the perpetrator is located in Australia and the victim is overseas, the foreign victim's own police refer the matter to Australian law enforcement through police-to-police channels: the foreign country's INTERPOL National Central Bureau contacts the AFP-hosted INTERPOL National Central Bureau (NCB) Canberra (within AFP International Operations, operating 24/7), which channels notices, information-sharing and assistance requests. The matter is then assessed and, for an individual harassment case, typically referred to the relevant Australian state or territory police where the perpetrator is located. For evidence-gathering or prosecution that needs formal cooperation, a Mutual Legal Assistance (MLAT) request is coordinated by the Commonwealth Attorney-General's Department under the Mutual Assistance in Criminal Matters Act 1987. A victim cannot trigger these channels directly; they ask the investigating police to route the matter through INTERPOL Canberra or MLAT.
eSafety is a civil regulator and does not prosecute, award damages, or replace police. The criminal route remains state/territory police (or the AFP for serious/transnational matters), reachable from abroad only via the police-to-police INTERPOL Canberra channel described above.
File a non-emergency report, and do the single most important thing: get your report / reference / occurrence number. That number is the key that unlocks platforms, prosecutors, employers and protective orders.
Use the online form at 105.police.govt.nz to report any non-emergency crime or incident (harassment, threats received in writing, stalking, impersonation, etc.). It generates an official Police record. You can return to 105.police.govt.nz to update the report, add evidence (photos/documents), or get a reference. For online harassment, capture and preserve evidence (screenshots, URLs, message headers) BEFORE anything is taken down, since Police and Netsafe need the content as evidence.
Call 105, answered 24/7 by Police staff, to report a non-emergency or get advice. Produces an official record. Use when no one is injured or in danger, there is no serious risk to people or property, and the crime is not still happening. (Verbatim from police.govt.nz: 'you can call us on 105 (Ten-Five) 24/7'.)
Police victim-advice page for stalking and harassment, with reporting options and guidance.
Anonymous reporting of crime or information. Does not give you a personal occurrence reference the way a 105 report does; use 105 to start your own paper trail.
File here in addition to, not instead of, your local police report.
The statutory Approved Agency under the Harmful Digital Communications Act 2015. It is an intake and civil dispute-resolution body, not an enforcement agency: it receives, assesses and investigates complaints about online harm and tries to resolve them by advice, negotiation, mediation and persuasion. If it cannot resolve a complaint it issues a written summary you use to apply to the District Court for a takedown or cease-conduct order. Netsafe cannot lay criminal charges; serious threats and criminal matters go to Police. It is the gateway the civil HDCA court process generally requires you to go through first. The human helpline runs 9am to 6pm Mon to Fri; online reporting can be submitted any time.
National point for reporting cyber security incidents and online scams/fraud for individuals and organisations. An intake, triage, advice and referral body, not a law-enforcement investigator. It records incident details, provides advice, analyses trends, and, with your consent, refers reports to partner agencies including NZ Police, the Department of Internal Affairs, banks and telcos. 2026 change: CERT NZ has been fully merged into NCSC; the CERT NZ brand, website and old 0800 CERT NZ number are retired. For an actual criminal investigation you must also report to NZ Police (111/105). Individual reporting deep-link confirmed as ncsc.govt.nz/report/business-and-individuals/.
If Netsafe cannot resolve an online-harm complaint, the District Court can make civil orders (takedown, cease publication, correction, right of reply, identity disclosure) where there is a serious, threatened serious, or repeated breach of one or more of the Act's 10 communication principles. Intended to be speedy, efficient and relatively cheap.
This page covers the cross-border part. For the full New Zealand guide, the exact offences to name with official statute links, and the escalation ladder, see Reporting online harassment in New Zealand →