You are in Canada and the person doing this is in South Africa. You report at home, and at the same time trigger action where they actually are.
911 (call, or text-to-911 for registered users in many regions). A small number of remote/rural areas without 911 coverage use a local 7- or 10-digit emergency number published by the RCMP and local detachments. The RCMP Online Crime Reporting tool states: "For emergencies please call 9-1-1 or your local emergency number."
Most people here are not in an active emergency. To start an official record, use the non-emergency steps below.
Keep doing everything below in Canada. At the same time, the fastest leverage often sits in South Africa, where the person actually is.
The fastest live protection/unmasking lever against a locally-located perpetrator is the Protection from Harassment Act. A South African magistrate's court can, under s.4, direct a South African electronic communications service provider to FURNISH the unknown harasser's name, identity number and address - identifying an SA-based harasser without any extradition - and then issue an interim and final protection order (s.10), breach of which is a crime (up to 5 years, s.18(1)(a)). This means a victim does NOT need extradition to get relief: the SA courts act directly against SA-based persons and SA-licensed service providers. IMPORTANT CORRECTION: the Cybercrimes Act s.20 takedown order and s.21 unmasking direction are NOT yet in operation (Part VI of Chapter 2 has not been commenced as of 2026), so there is currently no operative Cybercrimes Act statutory takedown order; content removal goes through the protection-order conditions plus direct reporting to the platform/host. A foreign victim typically needs a local contact (e.g. SA-based counsel, or coordination via SAPS once a docket exists) to drive the magistrate's-court application, since these orders are made by SA courts against SA-licensed providers.
When the perpetrator is located in South Africa and the victim is abroad, the inbound police-to-police route runs through INTERPOL NCB Pretoria. A foreign victim reports to their OWN national police, who route a request through their INTERPOL National Central Bureau to NCB Pretoria (which sits inside SAPS Crime Intelligence). NCB Pretoria is the channel for international investigations requiring SAPS cooperation and triggers SAPS action against a South Africa-based suspect. For formal evidence-gathering and execution, requests run as Mutual Legal Assistance under the International Cooperation in Criminal Matters Act 75 of 1996, with the South African Department of Justice & Constitutional Development as the Central Authority; dual criminality is not a strict requirement for incoming requests. NOTE: the Cybercrimes Act's 's.52 designated point of contact' and the Chapter 5 mutual-assistance provisions (ss.46-52) are enacted but NOT yet in force as of 2026, so they cannot currently be relied on - use INTERPOL NCB Pretoria and the 1996 MLA Act.
For US-nexus matters the FBI maintains a Legal Attache (Legat) office at the U.S. Embassy in Pretoria; confirm current contact details with the U.S. Embassy Pretoria.
File a non-emergency report, and do the single most important thing: get your report / reference / occurrence number. That number is the key that unlocks platforms, prosecutors, employers and protective orders.
For NON-emergency incidents with no suspect on scene. Submit the report online; a police reviewer screens it and may follow up. SAVE the occurrence/reference number it generates, because that number is your official paper trail. Find your service's portal by searching '[your city/region] police online reporting'. This is the most-used channel for starting a record of harassment, threats, mischief, identity theft, etc. There is no single national non-emergency portal; you must use your own service's portal.
For non-emergency crimes in RCMP-policed jurisdictions. The system checks your location against detachment boundaries and routes the report, and explicitly directs emergencies to 911. If your area is not RCMP-policed (e.g. Ontario or Quebec, or a municipality with its own force), use your municipal or provincial force's portal instead.
Call the non-emergency line for your police service to file a report and obtain an official occurrence/file number when online reporting does not fit the offence (e.g. ongoing harassment or threats) and you need a record and an investigating officer assigned.
Centralized national online portal for the cyber/fraud dimension of your case, launched November 2025 and jointly delivered by the RCMP National Cybercrime Coordination Centre (NC3) and the Canadian Anti-Fraud Centre (CAFC). It INTAKES and aggregates reports into a national repository to help police link cases; it does NOT itself investigate individual complaints. File here IN ADDITION to your local police report, not instead of it. Victims are still directed to report to local police and to call 911 in an emergency.
File here in addition to, not instead of, your local police report.
Centralized national online portal for victims and witnesses to report cybercrime and fraud, launched November 2025. Jointly delivered by the RCMP National Cybercrime Coordination Centre (NC3) and the Canadian Anti-Fraud Centre (CAFC). It intakes and aggregates reports into a national repository to help police link cases and disrupt cyber/fraud activity; it does NOT itself investigate individual complaints. Victims are still directed to report to local police and to call 911 in an emergency.
Federal coordination hub (reached initial operating capability April 1, 2020) that supports Canadian law enforcement on cybercrime: provides technical expertise, coordinates domestic and international cybercrime investigations, and pushes victim notifications out through local police. This is a coordination/support body, not a direct public intake line and not the investigator of a given complaint. The public-facing intake is the Report Cybercrime and Fraud portal.
National anti-fraud intelligence and intake centre jointly operated by the RCMP, Ontario Provincial Police, and the Competition Bureau. It intakes fraud/cybercrime reports and gathers intelligence; it does NOT investigate individual files (those go to the police of jurisdiction). Phone and online intake; now integrated with the national Report Cybercrime and Fraud system.
This page covers the cross-border part. For the full Canada guide, the exact offences to name with official statute links, and the escalation ladder, see Reporting online harassment in Canada →